Shipping information
LACETHORN — SHIPPING INFORMATION
Last updated: June 2026
We ship worldwide and work hard to get your order to you as quickly as possible.
PROCESSING TIME
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the next business day. You will receive a confirmation email with tracking once your order has been dispatched.
SHIPPING TIMES
| Destination | Standard | Express |
|---|---|---|
| Europe | 5–10 business days | 2–4 business days |
| USA & Canada | 7–14 business days | 3–5 business days |
| UK | 5–10 business days | 2–4 business days |
| Australia & NZ | 10–18 business days | 5–7 business days |
| Rest of World | 10–20 business days | 5–10 business days |
Delivery times are estimates and may vary due to customs, carrier delays, or peak seasons.
SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and chosen delivery method. We occasionally offer free shipping promotions — subscribe to our newsletter to stay updated.
ORDER TRACKING
Once your order is dispatched you will receive an email with your tracking number. Use it to follow your delivery in real time.
CUSTOMS & DUTIES
International orders may be subject to customs fees, import duties, or taxes applied by your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees. We recommend checking your local customs rules before ordering.
MISSING OR LOST ORDERS
If your order hasn't arrived within the expected timeframe please contact us at hello@lacethorn.com with your order number. We will investigate with the carrier and resolve the issue as quickly as possible.
WRONG ADDRESS
Please double check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error contact us immediately at hello@lacethorn.com before your order is dispatched.
CONTACT